5 Ways to Have Effective Communication with Your Erie DUI Lawyer
Effective communication between an Erie DUI lawyer and a client is an important factor to inspire confidence and cooperation. The role of DUI lawyers also depends on frequent and strong communication with their clients, such that the client feels in-the-know and confident about the steps ahead.
Effective communication with the client also means listening effectively, which involves spending one-on-one time to ensure there is a total understanding of the process from start to finish. Every lawyer-client relationship’s success relies on communication.
Here are five district ways on how you can have better communication with your lawyer:
DUI Lawyer-Client Relationship: The Two-way Street of Communication
Effective communication implies that both parties are listening and speaking in such a way that both sides are satisfied with the other’s response. A DUI lawyer is trained to speak in front of an audience and, thus, may get carried away by talking to the client in excess.
The purpose of conversations should be to create a high degree of understanding such that the client is entirely aware of the situation and can effectively participate in the representation.
In-person vs. Remote Communication with Your DUI Lawyer
There is a customer service aspect that a DUI defense attorney must understand; clients want to feel a level of confidence that their case is under control. Having a face-to-face consultation as opposed to a sterile phone call should be the standard level of service provided.
This shows that a DUI lawyer is going the extra mile to ensure the client is comfortable, confident, and understands what is happening and why. This keeps the client informed about the status of the situation so they can make decisions about the next steps.
Meetings Before and After Important Events
An Erie DUI lawyer’s leading principle is to ensure that the client’s expectations and best interests are met. Part of proper planning and preparation is strategically placing in-person meetings before and after events.
Avoiding critical communication during the intake and engagement process, the client may not be aware of the Pennsylvania DUI laws, their roles, and responsibilities. Under the Pennsylvania DUI legislation, there’s a tiered approach towards DUI penalties, terms of suspension, fines, and other requirements.
Discussions prior to an event, such as a court appearance are crucial to optimize a successful outcome for the client. After the court appearance, a DUI defense attorney must provide clarity and understanding to the client and break down what happened to frame the next steps forward.
Effective Scheduling
The client should not feel rushed or placed low on a hierarchy of priorities. The lawyer should manage each conversation and give it plenty of time for substantive communication.
This means limiting the number of cases they accept to allocate enough time to each client. Sometimes the answer is not taking fewer cases but expanding the crew to ensure communication remains consistent with the client.
Assigning a Paralegal
This is where having multiple paralegals can be significant. Assigning each client their own point of contact provides an open line of communication between the client and the firm.
Your DUI lawyer must step up their game when it comes to promptly responding to your queries. In many cases, the paralegal can answer basic questions, making this incredibly useful for both the lawyer and the client.
Conclusion
Communication is the key to every aspect of personal and business relations. Clients should not only be provided with sufficient DUI law advice to participate in decisions concerning the DUI accident charges they may file or face, but they deserve to have that support and understanding every step of the way.
They rely on their lawyer for such information, and communicating it seamlessly will build a solid foundation of trust. As a DUI lawyer, the best way you can forefront communication is by focusing more time on the ones you have. You can also hire a paralegal team who can help with the fundamental communication workload.
Never neglect communication because that is the primary factor that will drive your success and reputation. Give clients the confidence and transparency they need during stressful life turbulences.
